Leading technology solutions for modern enterprises. Realtime Solutions is a pioneer in VoIP and Contact Center fields in Vietnam.
RealtimeCX
Comprehensive CRM platform integrated with Call Center. Designed with Fast - Simple - Effective philosophy. Manage customers, Tickets, and Call Center on a single screen.
TOOLS YOU NEED
Comprehensive Communication & Business Management Ecosystem
RealtimeCX
Centralized management of CRM and Call Center on a single platform to optimize customer service processes.
Autodialer
Mass auto-calling solution to proactively reach customers and increase telesales productivity.
Text-To-Speech
AI technology converts text to natural Vietnamese speech to automate debt reminders, OTP reading, or personalized notifications.
RealtimePBX
Modern IP PBX system with ACD distribution and automatic 24/7 IVR interaction.
RealtimeCX – Comprehensive Call Center Integrated CRM
Customer Identification
Automatically display information (Screen Pop-up) as soon as a call comes in.
Ticket Handling
Note and create task tickets simultaneously during the conversation.
Omnichannel Management
Track contact lists, processing progress, and agent performance in real-time.
Multi-Enterprise Support
Manage multiple subsidiaries or branches on the same CRM system.
Realtime Autodialer – Smart Auto-Call Solution
The system helps businesses make thousands of calls per hour with flexible scripts, especially suitable for debt collection, surveys, and Telesales campaigns.
AI Technology – Text-To-Speech
AI technology converts text into natural Vietnamese speech, helping businesses automate debt reminder calls, read OTP codes, or send personalized notifications.
RealtimePBX – Next Generation Smart Communication Platform
RealtimePBX meets all business communication needs from small to large scale, helping to improve service experience and connect customers more effectively.
Why Choose Realtime Solution?
Committed to delivering sustainable value to your business
Pioneering Unit
We have experience deploying VoIP since the early days of this technology's development in Vietnam.
Robust Infrastructure
Providing VoIP numbers in all provinces (HCM, Hanoi, Da Nang...) and internationally.
Rapid Deployment
Technical team ready to deploy the system for your business within just 24 hours.
Safe Redundancy
Server system running HA (High Availability) mechanism ensuring 99.9% uptime.
24/7 Technical Support
Commitment to quick troubleshooting, ensuring the system is always stable for business operations.
Cost Optimization
Cut 100% of initial hardware investment costs and reduce up to 50% of monthly call charges.
Trusted Partners & Clients
Pricing
RealtimePBX Service Pricing
Modern virtual PBX system, ready to scale and optimize costs.
Realtime-PBX Block 3
Supports up to 3 extensions.
- Concurrent calls
- Interactive Voice Response (IVR)
- Music on hold
- Inbound, Outbound, Internal calls
- Call Transfer
- Call Routing (ACD)
- Caller ID Display
- Call Recording
- Call Playback
- Hotline number support
- Web Extension Management
- CRM Integration
Realtime-PBX Block 10
Supports up to 10 extensions.
- Concurrent calls
- Interactive Voice Response (IVR)
- Music on hold
- Inbound, Outbound, Internal calls
- Call Transfer
- Call Routing (ACD)
- Caller ID Display
- Call Recording
- Call Playback
- Hotline number support
- Web Extension Management
- CRM Integration
Realtime-PBX Block 20
Supports up to 20 extensions.
- Concurrent calls
- Interactive Voice Response (IVR)
- Music on hold
- Inbound, Outbound, Internal calls
- Call Transfer
- Call Routing (ACD)
- Caller ID Display
- Call Recording
- Call Playback
- Hotline number support
- Web Extension Management
- CRM Integration
Frequently Asked Questions
Answers to the most common questions about Realtime Solutions system.
No. The Realtime system is built on a centralized cloud computing model, helping businesses optimize initial investment costs. You only need an Internet connection and flexible devices like IP Phones, Softphones on computers, or analog phones via IP Gateways.
Can't find the answer? Contact us now.
CONTACT INFORMATION
Ready to boost performance
with Realtime ecosystem?
Our team of experts is always ready to help you set up the most optimal solution.
Detailed Contact Information
Connect with us through the official channels below
Main Office
Visit our office for direct consultation.
Send Email
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